After a few brief experiments with Overdrive, I finally delved in and downloaded a book for Thing #22. As cool (and necessary!) as I think downloadable media is, I had my share of minor problems. I first got halfway through the Overdrive Media Console installation before realizing I already had it. Then, I discovered that I had to upgrade my Windows Media Player, which I couldn't do until I clicked the little bar at the top of my Firefox window that allowed the proper controls to run. Of course, these were minor obstacles for me and only took a few minutes to get past, but I can see how frustrating they would be to a user who isn't tech-savvy.
That being said, once everything was up and running smoothly, I loved how quick and easy it was to download a book. I chose to go the audio route, and found a copy of All the Weyrs of Pern. Anne McCaffrey is one of those authors that I have been continually chided for never having read, so I figured a taste of the audiobook might get me motivated.
Seriously, this is a cool service, and we should be doing as much as we can to both promote it to customers and to expand what we can offer as a digital download.
Subscribe to:
Post Comments (Atom)
Good point about the browser warnings - that's something I hadn't considered when responding to customer questions.
ReplyDelete